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Sticky:Changes to OS Minimum Requirements

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Author	Thread Statistics \| Show CCP posts - 44 post(s)

CCP Darwin C C P C C P Alliance 2085	Posted - 2016.06.07 21:29:29 - [1] - Quote If you are running Windows XP, that Microsoft stopped offering security patches for it on April 8, 2014 means that you're taking on a substantial security risk. The only way to mitigate this risk is to upgrade to a currently-supported version of Windows or migrate to another operating system that is being currently maintained, such as one of a number of available Linux distributions. I strongly recommend that you consider all possible options for doing so. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2086	Posted - 2016.06.07 22:59:31 - [2] - Quote If you're having trouble with the current launcher, I recommend posting in the EVE Launcher forum. The relevant developers are active about following up on reported issues. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2086	Posted - 2016.06.08 00:37:12 - [3] - Quote On the question of security risks for users of Windows XP, please refer to Microsoft's statement on the end of life for Windows XP for more information. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2112	Posted - 2016.06.13 18:04:35 - [4] - Quote Azahar Ortenegro wrote: Still waiting for an answer by the way. No, the new launcher does not support multiple installs of the client executable for a single server. I'd recommend explaining the complete problem (including the specific issue you're trying to solve, which if I understand correctly is stacking of the application icons in the Windows dock) in a thread in the Eve Launcher forum. The launcher developers monitor that area closely. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2117	Posted - 2016.06.21 00:26:47 - [5] - Quote Violent CEO wrote: Violent CEO wrote: So my graphic card only supports up to DX 10.1, does that mean that in the future I wo't be able to play the game? Even tho I have windows 10 installed? still waiting on answer When DX9 is eventually deprecated, you will most likely* need a DX11-capable graphics card, regardless of your Windows version. Fortunately, such graphics cards are available for tens of dollars (or your local equivalent) today. * "Most likely" because at this time we have not worked out specifics of such a move or how our client would behave with particular hardware that doesn't meet our future system requirements. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2117	Posted - 2016.06.21 14:09:51 - [6] - Quote Violent CEO wrote: The problem here is I play on a laptop. I don't have any information to share about when DX9 would possibly be deprecated, or whether the game would continue to work on such machines after that point for a time. We just don't have answers to these questions yet. I will point out that one reason we're communicating that this change is upcoming is so that people who may be running on hardware that may not work in the future have ample notice that this may be an issue. Even if replacing your laptop right now is not feasible, hopefully the advance notice can give you some time to consider what options you might have available in the future. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2119	Posted - 2016.06.23 00:37:15 - [7] - Quote Ren Kavik wrote: Is ccp looking into improving multi account performance? The only way i can run multiple accounts without a ton of lag is with DX9 and graphics on the lowest settings. Otherwise id have to unsub however many accounts i cant run anymore. Just throwing it out there but... If direct X11 doesnt improve performance then maybe keep DX9 until that goal has been achieved. Much appreciated :) DX11 should improve frame rate performance by about 5% over DX9, and otherwise there should be no performance hit (other than possibly in scenes where certain effects would be completely disabled due to DX9, and I don't think we do that too much right now.) As for multiple account performance, can you give specifics about what kind of system you're running on (CPU, RAM, GPU), whether you're in fullscreen, fullscreen windowed, or windowed mode, how large your monitor is, and how you arrange your windows? And how many clients are you running? In my experience, running multiple minimized clients and using Alt-Tab to switch between them should be pretty hard to distinguish from running a single client until you're running out of memory or disk space. If that's not the case, you should submit a bug report explaining all those details I mentioned, preferably from within client using the F12 menu -> Report Bug button. Edit: If you're taking screenshots for a bug report, I recommend pressing ctrl-F to bring up the FPS window in each client and include the window in your screenshot, so we can see what your FPS performance looks like as you add clients. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2137	Posted - 2016.06.29 15:03:39 - [8] - Quote Sul Glass wrote: I ask because a lot of my corp / alliance are have all sorts of problems with the new launcher. If they're willing to take the time, it would be greatly helpful if they could bug report any issues they experience. Here's the Eve bug reporting web page. Here's a document explaining how to find launcher logs. You can also get to the logs by choosing Show in Explorer > Launcher Logs (or "Show in Finder" on the Mac.) If they can explain exactly what happened, preferably including screen shots if they help, and include their latest launcher logs, that would be the best way to submit a bug. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins


CCP Darwin C C P C C P Alliance 2166	Posted - 2016.07.01 01:07:54 - [9] - Quote Briar Thrain wrote: There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'. There's a video tutorial. Spread it far and wide. CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins

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